YouTube

Android App

Home Contact Us Site Map العربية	Hashemite Kingdom Of Jordan General Directorate of Civil defence

Slipping accident caused 7 injuries. Drowning incident caused 2 deaths The Civil Defence Tows stuck vehicle The Civil Defence Tows stuck vehicle The General Directorate of Civil Defence and the Jordanian Environment Society signing a cooperation agreement A Collision Accident Caused (4) Injuries A Collision Accident Caused (4) Injuries A Collision Accident Caused (4) Injuries Collision Accident Caused (15) Injuries

Satisfaction of service recipients

First: General information

Name: (optional)

Phone No: (optional)

Governorate

Sex

Age

Educational Level

Nationality

Recipient status

Email Address

Second :- Type of the provided service:

Dealing with accidants Firefighting Ambulance service Rescue	Import request for safety articles	Accreditation request for safety articles companies

Establishing request for gas agencies and petroleum stations	Certificate of Occupancy / Professions permits	Engineering layout audit

Certified copy of an accident report	Training on general Civil Defence duties	Educational programs execution

Third:- Recipients satisfaction of the offered service

I know where the nearest civil defence station to my house is.	Yes No
I know where the nearest civil defence station to my work is.	Yes No
I know the emergency phone number of civil defence.	Yes No

General

#	Item	Strongly Agree	Agree	neutral	don’t agree	strongly don’t agree
1	Civil defence work is necessary to the community.
2	I think that working at the Civil Defence endangers the staff when dealing with accidents..
3	I take the civil defence instructions seriously .
4	I feel the team spirit among Civil defence staff.
5	The Directorate Facilities (offices, fields, buildings) are well organized .
6	The Guide Panels for all Facilities are clear.
7	Printing, scanning…etc. services are presented.
8	You can have sufficient information through Civil defence site .
9	The Civil defence media contributed in raising Preventive awareness.

Service

#	Item	Strongly Agree	Agree	neutral	don’t agree	strongly don’t agree
1	The response of the civil defence was not fast even though they knew the site .
2	It takes much time to finish the paper work.
3	Signs that explain instructions are clear.
4	The used forms are clear and simple.
5	The fees are reasonable.
6	Satisfaction of the served services.
7	The usage of computers makes it fast and easy to finish work.

Service

#	Item	Strongly Agree	Agree	neutral	don’t agree	strongly don’t agree
1	Civil defence staffs are professionals in dealing with accidents.
2	Civil defence staffs clearly know the regulations and instructions.
3	The way in which the civil defence men deal with citizens is satisfying.
4	There are mistakes in the paper work/ there is accuracy in the finished services.
5	The identification card of the employee is clear and readable.
6	There is a mechanism of suggestions and complains.
7	The complains are dealt with competently.

Four:- Other remarks

Please write down any remark that wasn’t answered or any suggestion to activate the role of The General Directorate of Civil Defense towards the Jordanian community.


	Enter the above text